Hotel Information

Property Map

Hotel Information

Restaurant Information


Lite Bite Mini-Market & Deli

  • 6:30 a.m. – 11 p.m.


Comfort Zone Bar & Grille

  • Kitchen Hours: 5:30 p.m. – 10:00 p.m.
  • Happy Hour: 5:30 p.m. – 6:30 p.m.
  • Drinks: 5:30 p.m. – Last Call


Boardwalk Buffet Restaurant

  • Breakfast: 6:45 a.m. – 11:00 a.m.
  • Dinner: 5:30 p.m. – 10:00 p.m.


Hotel Amenities

Game Room

  • Open Daily, 24 hours

Pool & Splash Zone Hours

  • 9 a.m. – 10 p.m. (hours vary and can change due to inclement weather)

Business Center: Package Shipping & Receiving Fees

  • Each package received will incur a receiving, storage, and handling fee of $10 for packages up to 49 pounds, $25 for packages 50 to 99 pounds, and $50 for packages 100 to 150 pounds.

On-site Laundry

  • Open Daily, 24 hours


Guest Amenities

Rollaway Beds

  • $18, plus tax, per day.

Pet Fees & Pet Policy

  • Guests are charged a nonrefundable fee of $15 per pet, per night, per guestroom. There is a two-pet maximum.
  • Visit our Pet Policy page for more information.


Shuttle Information

Theme Park and Shopping Shuttles

We provide free, scheduled shuttle service to Walt Disney World, SeaWorld Orlando, Aquatica, Universal Orlando, and Lake Buena Vista Factory Outlets. Shuttles are available on a first-come, first-served basis. All guests must show their guestroom key to the shuttle driver when boarding.

Schedule below is subject to change. Please visit the Guest Services desk in our lobby for the latest schedule.

Walt Disney World Resort

Departs from Rosen Inn Lake Buena Vista
9:45 a.m. (Hollywood Studios),
10:40 a.m. (Epcot), 4:25 p.m. (Disney Springs)    

Departs from Walt Disney World
4:00 p.m. (Hollywood Studios)
9:45 p.m. (Epcot), 11:15 p.m. (Disney Springs)


Universal Orlando Resort

Departs from Rosen Inn Lake Buena Vista
7:20 a.m., 12:00 p.m.

Departs from Universal
5:20 p.m., 7:20 p.m.


SeaWorld and Aquatica

Departs from Rosen Inn Lake Buena Vista
7:20 a.m.

Departs from SeaWorld
5:35 p.m., 6:20 p.m.


Lake Buena Vista Factory Outlets

Departs from Rosen Inn Lake Buena Vista
10:20 a.m.

Departs from Outlets
1:45 p.m., 2:30 p.m., 3 p.m., 4:15 p.m., 5 p.m., 6 p.m., 7 p.m.*


*There is no 7 p.m. shopping shuttle on Sundays.

More Transportation Information