Courtesy shuttle schedule to theme parks provided by Platinum Transportation. For the most current schedule, please click the button below or visit our Guest Services Desk.
Disney® provides a continuous complimentary shuttle from any park to anywhere on Disney® property until closing, by Disney® buses, monorail, or ferry boats. Please visit our Guest Services Desk to see the most up-to-date schedule.
If you need airport transfers, taxi service, or group transportation anywhere in Central Florida, please call Platinum Transportation dispatch at 407-492-8888. They provide service 24/7.
* Platinum Transportation Inc does NOT provide complimentary transportation to or from Disney® Special events such as “Not so scary Halloween”®, “Mickey’s Very Merry Christmas Party”®, etc. Groups of 10 or more MAY NOT use the shuttle. Please consult Platinum Transportation Inc for alternative options. Shuttle departs promptly at the scheduled time. Please be at the bus stop at least 10 minutes prior to the departure time, as the driver does not announce the departures at the lobby or any area of the hotel. The shuttle operates on a first come first serve basis. Seats are limited. Standing room may be available.
Wheelchair accessible reservations are available for ADA guests only who are confined to a manual wheelchair or an electric wheelchair. Reservations must be made 24 hours in advance.
Smoking, food, and drinks are prohibited at all times. Luggage, oversized strollers, mobility, and recreational scooters, and other large items are not allowed on the shuttle. No reimbursements for any missed pickups. Contact the dispatcher if the shuttle is delayed by more than 20 minutes. Before boarding the shuttle please present the room key/ voucher to the driver. Platinum Transportation Inc. is not responsible for any items left behind.
Platinum Transportation Inc. reserves the right to adjust drop-off locations to any alternative Disney World Parks for reasons including, but not limited to traffic, weather, road incidents, special events, etc. at the driver’s discretion. Guests have an option to transfer to their original destination via Disney’s COMPLIMENTARY buses, monorail, or ferry boats. Pick-up locations remain as scheduled.
* Times may change slightly due to traffic and or weather conditions.
* Schedules are subject to change upon notice from platinum transportation.
For private group transfers, taxi service, charter, or limo requests please call Platinum Transportation dispatch 24/7 at (407) 492-8888.